Telus is warning the public to beware of phone scams.
The latest scam involves "spoofing," where a fraudster re-programs the caller ID signal to make it appear they are calling from a legitimate business, claiming to represent that organization. When someone picks up the scam call, the imposter on the other end of the line claims to be Telus, saying the person they called has won a prize, according to a press release. Other variants of the scam ask you to press 1 to receive a prize. The imposter will then try to convince the person they've called to hand over personal information and credit card numbers in order to collect the alleged prize. This can result in unauthorized charges to a credit card or identity theft.
The calls are fraudulent and in no way related to Telus or other companies the scam artists claim to be associated with, the release states. Telus recommends customers simply hang up if they receive a call.
The company is also urging the public to not give out personal information over the phone unless certain they are speaking to a legitimate company. If unsure when receiving a call from someone claiming to be from a company and asking for information, Telus recommends they either hang up or ask for a number to call them back at directly to ensure they are speaking with someone legitimate.
If anyone thinks they may have been scammed and needs assistance, call Telus at 1-877-567-2062.
